Vacant units, furnished in the photo.

C$100 for the unit, covering up to 10 staged images, which is more than a rental listing usually needs. One unit is one job. If a room still has furniture in it that has to come out first, that room is C$25, charged once however many angles you want of it. Your first image is free.

It is, provided you say so, and the delivery is built to make that easy. Every staged image carries a visible Virtually Staged label, the untouched original comes back with it, and you get a disclosure note plus a line you can paste straight into the ad: “Photos are virtually staged. This unit is rented unfurnished.” The Province’s own guidance to landlords is to avoid photos that show furniture when the unit is unfurnished, or to say in the listing that it is unfurnished. The second path is the one this is built for.

Movable furnishings only. Room size, layout, flooring, built-ins, fixtures, visible condition, the windows and the view through them are all meant to stay as photographed, and the untouched original ships with every staged image so anyone can compare — send back anything that differs and it’s redone. Window dressing is treated as furnishing rather than structure, so blinds or curtains may be restyled the same way a sofa is. Every advertising regulator draws the same line, however each one words it: a photo must not misrepresent the property. BC’s wording, which is the one we work to, is that you must use caution so as not to alter or enhance a photograph in any way that would misrepresent aspects of the property, and that changing a physical characteristic of it such that the result misrepresents the property is not acceptable. That qualifier matters, so we quote it rather than tightening it: the line is drawn at misrepresentation. Furniture is movable. Walls are not. (BC Financial Services Authority, Advertising Guidelines, under Photo-enhancing Software.)

Yes, and nobody has to re-photograph an occupied unit. We can digitally clear what’s in the room and furnish it from scratch, so the photo shows the unit rather than the current tenant’s belongings. We’ll ask you to confirm the condition of anything the furniture was hiding, since the photo can’t show it. If you have questions about using photos taken while someone is still in the unit, that’s worth raising with your managing broker or whoever signs off on your advertising.

No. Phone photos work if the room is reasonably lit and shot straight on. Send what you already take on a walkthrough. We’ll tell you if a photo is too dark or too low-quality to stage well rather than sending back something poor.

Yes. Put them in one Drive folder with a note on which photos belong to which unit, and each unit is quoted as its own job. Tell us your deadline when you send. We’d rather tell you up front that we can’t hit a date than miss it.

Next business day for a normal unit. We confirm timing when the photos arrive, and we’ll be straight with you if a batch is going to take longer.

The staging itself is done with AI image models. We check every image against your original before it reaches you, and anything that looks off is held or redone. You get the same person every time, and that is who answers when you call.